How do I convert my video file to a compatible format?

If you have video files in a format that is not supported (WMV or FLV), or you are having problems displaying your videos, you will need to convert them. There are two methods for conversion, the first is Standard Definition (1280x720) this can be done using a free piece of software. The second is for High Definition video files (1920x1080) this requires software that is not free.

Standard Definition Conversion (Format Factory)

1 of 11. Download a free video convertor for Windows called Format Factory which can be found here:

http://www.formatoz.com/

Once you have finished downloading Format Factory, launch the software.

2 of 11. Next, access the "Video" section of the side menu then click on "All to MP4".

3 of 11. Now click "Add File".

4 of 11. Next, locate and select the video files you wish to convert and click "Open".

5 of 11. Now click "Output Setting".

6 of 11. Set your "Video Settings" to the following values, then click "OK":

7 of 11. Click "OK".

8 of 11. Click "Start".

9 of 11. Your video will now be converted. You can track it’s progress with the "Convert State" bar.

10 of 11. Now click "Output Folder" to access your converted video(s).

11 of 11. You will now be redirected to your converted videos. Please copy them to a location more convenient for uploading later.

High Definition Conversion (HD Video Converter Deluxe)

You should only need to use this method if you have video files that are full HD resolution (1920x1080 pixels) and wish to retain this resolution.

1 of 5. Download a video convertor for Windows called HD Video Converter Deluxe which can be found here:

http://www.winxdvd.com/hd-video-converter-deluxe/

Once you have finished downloading HD Video Converter Deluxe, launch the software.

2 of 5. Highlight the "HD Video" tab, then the "to HD MP4" tab. Then change the "Video Codec" to "MPEG4".

3 of 5. Now click the "Add File" button in the top left hand corner. This will launch a browse window, select the files that you want to convert then click "Open". Alternatively you can drag and drop your video files into the "HD Video Converter Deluxe" window.

4 of 5. Then click the "Start" button.

5 of 5. Once your files have finished converting the software will automatically open the "Output Folder" where you can access your converted video files.